Sheraton Puerto Rico Resort & Casino – A Favorite for Families in San Juan
About the Hotel
Rooms & Accommodations
Guestrooms feature Sweet Sleeper Beds with pillow-top mattresses and goose-down duvets. All rooms include a flat-screen TV with cable channels, a tea and coffee maker, a seating area, and a safe deposit box. Some offer balconies with views of San Juan Bay. The Presidential Suite adds a king bedroom, one and a half baths, a private fitness room, a dining table for six, and a pantry.
Dining Options
The hotel offers multiple dining venues. Metropol Restaurant serves Puerto Rican and Cuban fare. Choices Urban Bistro provides a wide selection for any meal. The Bay Pool Bar & Grille offers burgers, sandwiches, and tropical drinks by the infinity pool. The Café serves fresh Puerto Rican coffee, wraps, and grab-and-go items. 24-hour room service is available through A La Carte.
Leisure & Entertainment
Facilities include a 4th-floor infinity pool overlooking San Juan Bay, a 24-hour fitness center, and a casino with over 400 slot machines and 16 table games. The property is steps from DISTRITO T-Mobile, which features ziplines, a bull maze, arcade games, a movie theater with ScreenX technology, and the Coca-Cola Music Hall concert venue.
Location & Transportation
Located in Santurce, 10 minutes from Luis Muñoz Marín International Airport and 5 minutes from Old San Juan. The hotel is adjacent to the Puerto Rico Convention Center and surrounded by the Museum of Art of Puerto Rico and Walter Otero Contemporary Art. A shuttle service operates to Old San Juan and Escambrón Beach.
Hotel Services
Services include a 24-hour front desk, concierge, bell service, free Wi-Fi in public areas, a business center, laundry/valet service, and a gift shop. The Sheraton Club Lounge offers enhanced continental breakfast, evening hors d'oeuvres, and an all-day snack service. Accessible rooms feature roll-in showers, lowered fixtures, and TTY compatibility.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Free shuttle service
- Valet parking
- Room service
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
Spa & Leisure
- Infinity pool
- Sun loungers
- Casino
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
